FAQ

Are the jewels durable over time?

We guarantee the highest quality of our jewelry, as it is made of stainless steel and is therefore completely durable over time. It does not rust or oxidize.

Is the jewelry waterproof? Can I wear it in the shower or at the beach?

Our jewelry is all resistant to fresh water , sea water , and chlorinated water. So you can wear it in the shower, the sea, and the pool.

Is your jewelry hypoallergenic?

Yes, all our jewelry is hypoallergenic . It is made of stainless steel, free from nickel, lead, and any irritating metals. This material is known for its optimal tolerance, even on sensitive skin .

Do you offer gift wrapping?

Yes, we offer beautiful gift boxes adorned with a ribbon: Our gift boxes You can create your own gift box by choosing one, two, or three pieces of jewelry to wrap together. Simply add the gift box to your cart, then select the jewelry of your choice on the website.

How do I know my bracelet size?

To find your wrist size, simply use a soft tape measure. Wrap it loosely around your wrist where you usually wear your bracelet. Note the measurement in centimeters. If you don't have a tape measure, use a string or ribbon and measure it with a ruler. Additionally, all our bracelets are adjustable with an extension chain, ensuring a comfortable fit.

What are the delivery times?

Delivery times for an order to mainland France are 4 to 8 days . For French overseas territories, the delivery times are 7 to 14 days and for international destinations they are 4 to 14 days. These delivery times are indicative, we are not responsible for any delays, once the order has been entrusted to La Poste.

Can I track the delivery of my order?

Yes! You can find a tracking link to the La Poste website with your tracking number in the order shipping confirmation email or directly in the "My Account" section then "My Orders".

Which countries do you deliver to?

We deliver to France (mainland and overseas), as well as to many international countries: Algeria, Germany, Saudi Arabia, Belgium, Canada, Spain, Luxembourg, Morocco, Portugal, Switzerland, and Tunisia. If you would like to have your order delivered to another country, please contact us via the "Contact" page of our website or directly by email at contact.lesbellescapricieuses@gmail.com

Can I return my order?

You can return your order within 14 days . Items must be intact, unworn and returned in their original packaging. Please contact us at contact.lesbellescapricieuses@gmail.com stating your order number and date and the item(s) to be returned. Items must be returned within this 14-day period, beyond which no refund will be made. Return costs are at your expense. Once your return is received, if the items are in their original condition, you will be refunded within 14 days.